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Privacy Policy

1. INTRODUCTION

1.1 Welcome to Adoozy Power (“Adoozy”, “we”, “us”, “our”).

1.2 We provide portable charging solutions through power bank rental stations, our website, and mobile application.

1.3 Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1.4 By using our website, app, or services, you agree to this Policy and consent to the processing of your personal information.

1.5 If you do not agree, you must not use our services.

2. DEFINITIONS

  • “Personal Information” – Information that identifies you
  • “Processing” – Collecting, storing, using, or sharing data
  • “User” – Any person using Adoozy services
  • “Services” – Power bank rentals, app, and related systems

3. OUR COMMITMENT TO PRIVACY

3.1 We comply with South African data protection laws, including POPIA.

3.2 We only process personal information:

  • Lawfully
  • For legitimate business purposes
  • With appropriate security measures


3.3 We do not sell your personal information.

4. WHO THIS POLICY APPLIES TO

This Policy applies if you:

  • Use an Adoozy power bank
  • Use our app or website
  • Create an account
  • Contact us or interact with our services

5. CHILDREN’S PRIVACY

5.1 Our services are not intended for individuals under 18.

5.2 We do not knowingly collect data from minors.

6. INFORMATION WE COLLECT

6.1 Personal Information

We may collect:

  • Name and surname
  • Email address
  • Phone number
  • Payment details (processed securely via third parties)
  • Location data (for station usage and availability)
  • Account and usage data


6.2 Technical Information

  • IP address
  • Device type
  • Browser and operating system
  • App usage data


6.3 Transaction Data

  • Rental history
  • Duration of use
  • Charges and payments

7. HOW WE COLLECT INFORMATION

We collect information:

  • When you register an account
  • When you rent or return a power bank
  • When you use the app or website
  • Automatically via cookies and analytics
  • From third-party providers (e.g. payment processors)

8. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and operate our services
  • Process payments and rentals
  • Track power bank usage and returns
  • Communicate with you (updates, support, receipts)
  • Improve our systems and user experience
  • Prevent fraud and ensure security
  • Comply with legal obligations

9. CONSENT

9.1 By using Adoozy, you consent to data processing as outlined in this Policy.

9.2 You may withdraw consent, but this may limit your ability to use the service.

10. SHARING YOUR INFORMATION

We may share your information with:

10.1 Service Providers

  • Payment processors
  • Hosting and cloud services
  • Analytics providers


10.2 Legal Requirements

  • When required by law
  • To prevent fraud or misuse


10.3 Business Operations

  • Employees or contractors who need access to perform services


We ensure all third parties handle your data securely.

11. INTERNATIONAL DATA TRANSFERS

11.1 Your data may be stored or processed outside South Africa.

11.2 We take reasonable steps to ensure compliance with data protection laws.

12. DATA SECURITY

12.1 We implement technical and organisational measures to protect your data.

12.2 These include:

  • Secure servers
  • Encryption where applicable
  • Access controls


12.3 No system is completely secure. You are responsible for protecting your login credentials.

13. DATA RETENTION

13.1 We retain personal information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes


13.2 You may request deletion of your data, subject to legal requirements.

14. COOKIES AND TRACKING

14.1 We use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyse traffic


14.2 You can control cookies through your browser settings.

15. COMMUNICATIONS

15.1 We may contact you via:

  • Email
  • SMS
  • App notifications


15.2 These may include:

  • Transaction updates
  • Service notifications
  • Marketing (you can opt out)

16. YOUR RIGHTS

You have the right to:

  • Access your personal information
  • Correct or update your data
  • Request deletion
  • Object to processing
  • Withdraw consent


Requests can be made via the contact details below.

17. THIRD-PARTY LINKS

17.1 Our platform may contain links to third-party services.

17.2 We are not responsible for their privacy practices.

18. POLICY UPDATES

18.1 We may update this Policy at any time.

18.2 Continued use of our services means you accept updates.

19. BUSINESS TRANSFERS

If Adoozy undergoes a merger, acquisition, or sale, your data may be transferred as part of that process.

20. CONTACT DETAILS

Adoozy Power
Email: info@adoozy.co.za
Website: https://www.adoozypower.co.za/

21. GOVERNING LAW

This Policy is governed by South African law.